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Shipping Policy |
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Most orders of in-stock items will ship within 2-3 business days from the date of order. We use FedEx and UPS Ground to ship most of our packages and follow the FedEx/UPS Terms of Service. Please allow up to 7-10 business days for delivery once your payment has been approved. Please be aware that delivery may require a signature. If an item is out-of-stock or if there is an unexpected delay, we will contact you right away. If you need your package sooner, we offer overnight service through UPS at an additional charge. Specific shipping choices are offered at Checkout. We cannot ship to PO Boxes, APO/FPO addresses or to addresses outside of the United States and Canada. Please contact us for exceptions.
If you need to check the status of an order or make changes to an order you just placed, please do not call the telephone number. All inquiries need to be sent via email to: info@outsideingames.com. Please include your full name, order number and contact information so we can properly research your order status or make changes to your order. If your order has already been shipped, we will be unable to make any changes.
All sales taxes are charged based on the recipient's address. If the "Ship To" address is outside of Colorado, no sales tax will be charged.
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Return Policy |
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We hope that you are thrilled with the products you purchase from us. If you are not, please contact us so that we can fix the problem. Claims for lost shipments, or damage/pilferage must be reported to Outside In Games within 10 days of delivery/expected delivery date. If you are not fully satisfied with your purchase, we will be happy to provide a full refund less shipping costs within 30 days of purchase for unused merchandise. We do not accept returns on items after 30 days. Shipping costs are non-refundable at all times. Items must be in new condition and unused.
If your item meets the requirements for an authorized return, please Send Us an Email and we will send you the Return Office Address. Please include your full name, order number and contact information so we can properly process your return. The return package is sent at your expense. Please make sure your package is sent with proper insurance and signatory requirements, as we are not responsible for packages that are not received by our returns department. If you send an item back to us that does not meet the return requirements or it is damaged or worn, we reserve the right to send it back to you at your expense. If you need to exchange your order for any reason (unless we are at fault), you will be responsible for return shipping charges. |
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Privacy Policy |
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| Outside In Games is committed to your privacy. We DO NOT sell names to any third-party. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart. Our site uses cookies to keep track of your shopping cart. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the customer when necessary. Financial information that is collected is used to bill the user for products and services. All credit card processing is completed via secured SSL certification to keep your information safe. In the future we may choose to use online surveys or contests in which we will use customer's contact information. |
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Security Policy |
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| We know there is always a concern with regard to security when shopping on the Internet. We understand your concerns and have a full commitment to provide you with a secure ordering process. When placing an order with Outside In Games, your credit card information is protected by our secure server. All credit card processing is completed via secured SSL certification to keep your information safe. |
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Terms of Use |
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| The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Use or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Outside In Games loves to hear stories of customers enjoying our products. Customers can, of their own volition, submit stories and pictures to Outside In Games that may be used by Outside In Games, LLC. By sending or submitting any material (including, without limitation, photos and stories) to us via email or by post, you are representing: that you are the owner of the material, or are making your submission with the express consent of the owner of the material (including the express consent of all people/subjects/locations seen or mentioned in any story or photo); and that you are 13 years of age or older. In addition, when you submit any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your submissions by first name and location. |
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Copyright and Trademark |
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| This Site and all the materials available on the Site are the property of Outside In Games, LLC, and are protected by copyright, trademark, and other intellectual property laws. Please read our Terms of Use for specific usage rights and obligations. |
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